Voice of the Customer Survey

How Was Your Lechon Factory Experience?

Your feedback guides our master roasters in Makati City. Tell us about your website visit or lechon feast, and earn +25 VIP Reward Points.

Select Feedback Category

What was the main reason for your visit to our website today? *

To order lechon for Metro Manila deliveryTo order lechon for scheduled pickupTo browse prices, menu & whole lechon sizingTo check branch location & operating hours (Makati Hub)To track an existing order / view Claim Stub statusTo inquire about catering / bulk fiesta packages for an eventTo give feedback or share a compliment / concernOther reason

Overall Satisfaction Rating *

How satisfied were you overall with your experience?

🌟 Excellent (Very Satisfied)

Website Usability Evaluation

Ease of Finding Menu & Lechon SizingClarity of weight specs (Live vs Cooked weight)

Online Checkout & PayMongo PaymentSpeed of GCash, Maya, Card payment flow

Page Speed & Mobile ResponsivenessHow smooth the pages loaded on your phone

Did you encounter any technical error or bug?

Detailed Feedback & Suggestions

What did you like the most? (Select all that apply)

Where can we improve? (Optional)

Tell us more about your experience or recommendations *

Customer Contact & Reward Credits

Full Name *

Email Address *

Mobile Phone (Optional)

Would you like our Customer Care Manager to follow up regarding your feedback?